There are a couple ways to get in touch with us: - DM us on our Instagram - Email us here Please note that your order is not confirmed until we have gotten back to you!

WHERE ARE YOU LOCATED FOR PICKUP? We are located in Anjou for pickup. However, as we are a home-based company, the full address will only be given out after the order is confirmed. -------------------------------------------------------------------------------------------------------- DELIVERY INFO: Cookies: We offer delivery on boxes of 12+ ONLY. This means that all boxes of 6 or less must be picked-up. Cakes: All cookie cakes are eligible for delivery! Cookie Monster: Eligible for delivery! DELIVERY TIMES: 10am-12:30pm. IMPORTANT INFO: All deliveries must be paid in full prior to the delivery. Fees: Delivery fees depend on distance (km) from our start point, calculated at time of order: 5km radius or less: 5$ 10-15km radius: 12$ 15-30km radius: 15$ 30+km radius: 20$ 30km+ radius*: 20$ + .30cents/extra km *Please note that a delivery outside of 25km may not be accepted. If accepted, there will be a charge of 0.25cents per extra KM travelled.

PRICING? All of our products and prices can be found on the "PRODUCTS" page. -------------------------------------------------------------------------------------------------------- WHAT INFO DO I PROVIDE YOU WITH? When ordering, please provide us with the following info: - Date order is required; - Product(s) wanted (ie: Cookies/Flavours, CapoCake, etc.); - If a personalized message is required on top of the box; - Delivery or pickup; - Name for order; - Contact info if the person will not be home when the box is delivered. -------------------------------------------------------------------------------------------------------- CAN I SEND YOUR COOKIES AS A GIFT? Of course! There's no better gift than our yummy cookies! We offer a free personalized message on the top of every box, you just have to let us know. Also, our prices are never featured anywhere on the box, so it makes for a perfect gift. Just let us know who it is for, their delivery address and contact info incase the person isn't home. -------------------------------------------------------------------------------------------------------- CAN I CHOOSE THE FLAVOURS IN MY BOX? Yes! What sets us apart from other companies is that we don't have a limit on flavours per box! You can mix and match all you want! -------------------------------------------------------------------------------------------------------- CAN I ORDER IN ADVANCE? Since our cookies are made to order fresh everyday, we require a minimum of 48 hours notice on all orders! PLEASE NOTE: We are currently operating on a limited schedule. Please send us an email or DM through Instagram for more info on availabilities.

COOKIE CARE CapoCakes' cookies can be stored in an airtight container for up to one week after being taken out from their box. If you’d like to save them for later, we recommend freezing them until a craving hits. When you’re ready to eat one, warm your cookie in a 350°F oven for 5-10 minutes or until heated through. Snack Hack: Cut a whole cookie in four before you freeze it - it’s the perfect two-bite snack! ----------------------------------------------------------------------------------------------------------- COOKIE SIZE Our enourmous cookies are made to order! They are hand-made fresh and in small batches every day to ensure you are getting the best quality cookie! Our cookies are great for sharing or can be frozen as a future treat! ----------------------------------------------------------------------------------------------------------- NUT FREE? While the majority of our cookies do not contain nuts, they are baked in an envionement that handles nuts! ----------------------------------------------------------------------------------------------------------- VEGAN FRIENDLY? As of right now, we do not offer vegan/GF cookies. However, we are looking to provide this option in the future! ----------------------------------------------------------------------------------------------------------- DO YOU HAVE NUTRITION INFORMATION AVAILABLE? We don’t have nutrition information available, as each cookie differs. We pride ourselves on our large cookies, which are perfect for sharing or saving for later!

DO YOU OFFER CORPORATE GIFTS? Absolutely! We love brightening up everyone's day by arriving with freshly baked, ooey-gooey cookies! For more information and to get started email us here. ----------------------------------------------------------------------------------------------------------- DO YOU OFFER PARTY FAVOURS? Of course! Be it a wedding, baby shower, birthday party or a simple dinner with friends, our cookies are a great and delicious way to satisfy any guest for any event! For more information and to get started email us here. ----------------------------------------------------------------------------------------------------------- HOW FAR IN ADVANCE DO I NEED TO PLACE MY ORDER? Since our cookies are made to order each day, we need some advanced notice to plan for large orders. We require a minimum of one week’s notice for large orders.

I WON A GIVEAWAY! WHAT NOW? Congrats!!! The best way to redeem your giveaway prize is to DM us on Instagram! ----------------------------------------------------------------------------------------------------------- I HAVE ANOTHER QUESTION Contact us through Instagram, or email and we will get back to you as soon as possible.